Frequently Asked Questions

Why is a brake service important for a 2020 Ram Promaster City?

• Regular brake service preserves stopping power and reduces wear on drivetrain components, helping your 2020 Ram Promaster City remain safe under load and in traffic.
• Our factory-trained technicians inspect pads, rotors, calipers, lines, and fluid to catch problems early—preventing costly repairs down the road and delivering immediate and long-term savings.
• We use OEM parts to maintain original performance and backing from the manufacturer; any warranty repairs must be completed at a certified dealership to keep coverage valid.
• We offer service financing so you can get necessary brake work now and pay over time, providing convenience and peace of mind.

How long does a brake replacement take?

• Brake pad replacement typically takes about one hour per axle, while replacing rotors can add additional time depending on condition and whether machining or full replacement is required.
• At Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury, our workflow, OEM parts inventory, and tech experience allow us to complete many jobs faster than independent shops—without cutting corners.
• We provide a clear estimate and timeline up front so you can plan your day; you can schedule service online for the time that suits you best.
• Using the dealership often means less downtime and higher-quality results, which translates to longer service intervals and fewer returns for the same repair.

How much does a brake service cost for a 2020 Ram Promaster City?

• Costs vary by service type and parts needed; however, our dealership frequently provides competitive pricing that can cost less than independent shops while delivering factory-trained technicians and OEM parts.
• Choosing dealership service delivers immediate savings through accurate diagnosis and right-first-time repairs, and long-term savings by preventing premature wear or follow-up failures.
• We publish rotating offers—check our service specials—and we also provide service financing options so you can pay over time.
• For an accurate quote tailored to your 2020 Ram Promaster City, call our service department or schedule service online for an inspection.

How often should you replace the brake pads and rotors?

• Replacement intervals depend on use, load, and driving conditions. Commercial or heavy-load use shortens pad and rotor life compared to light personal use.
• We inspect pads and rotors at every service visit and recommend replacements based on measured thickness, rotor condition, and vehicle usage to maximize safety and value.
• Following recommended intervals and repairs at a certified dealer helps maintain performance and can protect warranty coverage; warranty repairs must be done at a certified dealership.
• To get an inspection and recommended timeline for your vehicle, schedule appointment online or review current offers under our service specials.

What is included in a 2020 Ram Promaster City brake service?

• A comprehensive brake inspection: pads, rotors, calipers, hoses, hardware, and brake fluid condition.
• Pad replacement or resurfacing/replacement of rotors when needed, plus lubrication of moving parts and a final road test to confirm performance.
• OEM parts, manufacturer-approved procedures, and documentation that preserves warranty eligibility; warranty repairs must be performed at a certified dealership.
• Flexible payment options, including service financing, and promotional savings available via our service specials. You can schedule service online for a convenient appointment time.